![]() Best practices Bring to focusīefore starting to build your surface automation, always make sure that the right window is focused and maximized. ![]() If that's the case, then run PAD as admin as well. In case of a desktop application, make sure that the app does not run as administrator. In case of a web page/web application, make sure that the correct settings are in place. To verify that the Web/UI actions cannot be used to interact with a web page/application, first try accessing and interacting with the elements through the Web/Desktop recorders, and then through the Web automation/UI automation actions. ![]() We are trying to automate a web page/application through Citrix/RDP The selectors of the Web/UI elements are changing dynamically The web page/application does not allow external software to interact with it ![]() We cannot capture the Web/UI elements neither through the Recorders nor through the Actions If an automation cannot be performed with Web or UI automation actions, then the best alternative is surface automation using keys/images/mouse clicks and OCR.įor example, some common cases where Web/UI automation is difficult/not feasible are the following:
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